Legal Information
The website https://www.doortodoorlogistic.com (hereinafter referred to as the "Site" or “DtD - DOOR TO DOOR LOGISTIC) to which you are currently connected is owned and published by:
EAST BEST DIGITAL CO., LTD., a limited company, registered in Thailand in the with Registration company number TH 0105565135795 (hereinafter referred to as "EBD")
Registered office
Easy Best Digital Co., Ltd.
Level 2, Summer Point Building, 7, Sukhumvit 69 Road, Phrakhanong Nua, Wattana, Bangkok 10110 Thailand
Phone: + 66 (0)92 260 7761
Contact: info@doortodoorlogistic.com
Name of the Site Director or Publishing Manager: Mr Beniamino Francesco Pellin, Managing director
The Site is hosted by AWS – Amazon Web Services in Singapore
Graphic design, integration and development: Easy Best Digital Co., Ltd.
Terms of Use
Preamble
EBD has decided to publish, manage and make available this Site.
Access to the Site is subject to compliance with these Terms of Use.
Access to and use of this Site by the user implies the full acceptance of the Terms of Use. The applicable Terms of use are those in effect on the date of each User's connection to the Site. It is specified that EBD remains free, at any time, to enhance, modify, correct or delete all or part of the Terms of use. These amendments shall be deemed to have been brought to the attention of the user simply by putting them online. Nevertheless, in case of substantial modification concerning the Terms of use, the Publisher may notify expressly this modification to the user by email. In any case, the Terms of use are deemed to be accepted without reservation by any user accessing the Site after their posting online. Therefore, the user is invited to refer to them upon each visit in order to read the latest version available on the Site.
Purpose of the Site
“DtD - DOOR TO DOOR LOGISTIC” is an Internet-based service, which offers transport administration services to customers of EBD.
By using “DtD - DOOR TO DOOR LOGISTIC”, it is possible to use functionality such as booking management, container management, order management, warehouse management, shipment tracking, reporting and price quotation. In conjunction with the use of “DtD - DOOR TO DOOR LOGISTIC” a transport agreement is always entered into between EBD and the user.
User acknowledged and agrees with the following with regards to price quotation:
- The rates offered by EBD are only valid for seven (7) days from the date of this quotation is requested via the EBD online quotation Tool.
- This quotation is not binding until the written acceptance of a binding offer by the respective EBD legal entity which shall constitute the contract. Such quotation remains confidential and shall not be disclosed to any third party.
- EBD quotation is based on estimated charges based on the weight and shipment dimensions you have declared. This quote may therefore vary, based on the final chargeable weight of the shipment which we can only validate once the cargo has been handed over to us. The chargeable weight will be used to calculate final charges and is based on either actual weight or volumetric weight, whichever is greater. Volumetric conversion for airfreight is 167 KG = 1 CBM. Volumetric conversion for ocean freight (LCL) is 1000 KG = 1 CBM.
- This quotation does not apply without limitation to the shipment of dangerous and hazardous goods, valuable goods including jewelry, temperature controlled, or over-dimensional cargo (e.g.: out-of-gauge cargo). In addition, airfreight rates do not apply for main deck service. Please contact your Account Representative or our Inside Sales Coordinator at EBD to receive a customized quotation if these conditions are to apply.
- Any transit time shown in the quotation is indicative and non-binding. Transit times are based on selected air freight carriers and NVOCC (Non-Vessel Operating Common Carrier) and may vary depending on conditions at time of shipment. Transit times listed do not include the time to clear the goods through customs.
- All rates and services offered are subject to space and equipment availability.
- Rates do not include special services, such as storage, demurrage/detention, toll fees, escort fees, labelling, inspection fees, fumigation, scanning fees, courier fees, special licenses, 3rd party billing fees and other charges. If such fees occur, they will be charged additionally.
- Airfreight Rates are based on shipper having “KNOWN shipper” status or equivalent issued by local authorities.
- Ocean Freight standard free times applicable.
- Applicable customs duties and taxes and any and all governmental imposed charges or surcharges at the country of origin and/or destination do not form part of the quotation and must be paid separately.
- Fuel and security charges apply to all airfreight shipments and have been quoted separately. A bunker adjustment factor applies to ocean freight shipments and is quoted as part of our port-to-port rate, or separately depending on the ocean carrier to be used.
- This quotation does not include insurance. Upon written request EBD can provide a separate written quotation for this insurance coverage service.
- Conditions of carriage form integral part of EBD standard trading terms and conditions which can be downloaded from the ‘Support and Contacts’ page in “DtD - DOOR TO DOOR LOGISTIC” and are hereby incorporated by reference. By appointing EBD to provide services user expressly agrees to and accepts such standard trading terms and conditions.
- Shipment booking must be done using the “DtD - DOOR TO DOOR LOGISTIC” booking platform.
- Ocean freight shipments to or from the United States of Americas, applicable quotation sheets, booking confirmations, e-mail communications and other writings with applicable rates and charges for the shipments and shipper´s or consignee´s response by e-mail or other writing (collectively “the writings”) constitute an offer by carrier and acceptance by shipper or consignee for transportation services pursuant to Title 46, U.S. Code of Federal Regulations, Sections §520.13 and §532. THE SHIPPER’S BOOKING OF CARGO AFTER RECEIVING THE TERMS OF AN NRA OR NRA AMENDMENT CONSTITUTES ACCEPTANCE OF THE RATES AND TERMS OF THE NRA OR NRA AMENDMENT. NRA #DEMKMMAHETTS202010271351;
- In the event of a significant change in market conditions including change of legislation or regulation, tax regime, capacity constraints, air and sea carrier’s suspension, pandemic measures. resulting in a price increases, EBD may, at any time, adjust the rate and charges to recover costs associated with such market change situations.
- Coronavirus (COVID-19) may have a direct or indirect impact on quoted rates and transit times. With immediate effect all Medical Equipment and “PPE” Components (i.e., masks, medical gloves, disinfectant material etc.) are considered as sensitive and high value products.
Access to the Site
Once the user has registered its login credentials into “DtD - DOOR TO DOOR LOGISTIC” , EBD is not responsible for any loss resulting from the password or user name coming to the knowledge of an unauthorized person. The Customer is responsible for ensuring that only authorized users at the Customer are permitted to use “DtD - DOOR TO DOOR LOGISTIC” and that only these persons have access to the password, user ID and company ID valid on each occasion. The Customer is bound by orders placed by an authorized user. The Customer undertakes to ensure that the authorized user(s) store the password; user ID and company ID securely and ensure that no party other than the authorized users gains access to or knowledge of the password, user ID or company ID.
All equipment which the Customer uses to connect to “DtD - DOOR TO DOOR LOGISTIC” should meet the requirements applicable on each occasion according to current legislation and as prescribed in other rules and regulations. In the event of any disruptions in “DtD - DOOR TO DOOR LOGISTIC” that can be traced to the Customer's equipment, the Customer shall immediately disconnect the equipment that is causing the disruption.
Users of the Site undertake to access the Site using recent virus-free equipment, and an updated latest generation browser.
Navigation on the Site is particularly optimized for users with the following computer configuration:
Latest version available for Microsoft Edge and Google Chrome
Minimum screen resolution recommended: 1280 x 768
EBD will endeavor to make the Site accessible to its users at all times. However, EBD reserves the right to modify, suspend, restrict and/or interrupt access to all or part of the Site at any time without advance notice.
Under no circumstances can EBD be held liable for unavailability of the Site, regardless of the reason for this and/or its duration.
Updating of the Site
Despite the care taken by EBD in publishing the Site, it is possible that the Site may contain typing errors or erroneous information. Any user may inform EBD of such errors via ticket on the site, email to your local EBD contact or webmaster and they will be corrected at the sole discretion of EBD.
Moreover, the Site contains information and/or elements and/or services whose characteristics correspond to a definition given on a set date: namely the date on which they were put online or updated. We are hereby reminding that this information and these elements are provided by EBD as a guide only and cannot therefore be considered as contractual.
EBD reserves the right to effect modifications, improvements, deletions and/or updates at any time, without advance notice, in respect of this Legal Information, the Site and/or the Elements. However, EBD cannot be held liable if the Site and/or its constituent Elements are not updated.
Booking Confirmation
EBD confirms a transport booking made at the Customer's written request by issuing a confirmation message to the Customer. It is incumbent on the Customer to notify EBD in the event confirmation as requested is not received in “DtD - DOOR TO DOOR LOGISTIC” or by email within 24 hours of the transport booking being placed.
Intellectual Property
All the elements making up the Site including, but not restricted to, the texts, photographs, logos, graphic themes, illustrations, icons, animations and databases (hereinafter referred to as the "Elements"), are the exclusive property of the EBD or of third parties that have authorized the EBD to use them and are protected by the intellectual property law in force in France.
Only EBD, or persons or entities that have received a specific usage authorization from EBD, are authorized to use the Elements making up and/or present on the Site.
Any reproduction, display, dissemination, extraction, modification and/or exploitation, in its entirety or in part, by any process whatsoever and on any medium whatsoever, without a prior consent of EBD, is strictly prohibited, and constitutes a copyright infringement offence sanctioned by the French Intellectual Property Code.
Confidentiality and protection of the user’s Data
EBD shall maintain appropriate administrative, physical, and technical safeguards for the protection of the security, confidentiality and integrity of the user’s data.
EBD shall not disclose the user’s data except as compelled by law or as expressly permitted in writing by the user and undertakes not to transmit them to anyone, including to the affiliates of its group which directly or indirectly, controls, its controlled by or is under common control with EBD.
User acknowledges that the services are currently hosted for EBD by AWS – Amazon Web Services (“hosting company”). EBD does not warrant that the hosting services will be uninterrupted, error-free, or completely secure. User understands and agrees that EBD utilizes an outsourced hosting environment and cannot directly control operations of that environment. By agreeing to these Terms of use, the user accepts and agrees to abide by the hosting company Terms of use that may be found on its website. To the extent permitted by applicable law, notwithstanding any other provision of these Terms of use, the user acknowledges and agrees that EBD shall not be responsible and liable for the acts and omissions of the hosting company.
Hyperlinks
This Site may contain links to third party websites that are not under the control EBD.
EBD makes no representations, warranties or guarantees whatsoever about any other website to which the user may have access through the Website. When the user accesses a third-party website, the user does so at his/her own risk and acknowledges that EBD is not responsible or liable for any content, advertising, products or other materials available from such third-party sites. The user also agrees that EBD assumes no responsibility and shall not be liable for any loss or damage of any sort incurred as the result of using any third party's website. References to third party companies and websites on the Site are for informational purposes only and do not constitute an endorsement or recommendation.
Consequently, in respect of websites to which said hyperlinks lead, EBD will not, in particular, be held liable for their access conditions, the services proposed on them, their content and/or elements stored on them, updates made to them, etc.…If the user decides to use a link to go from the Site to another website, the user does so at its own risk. Please remember that the Terms of Use are no longer in effect and the user should read the Terms of use applicable to the other websites.
Liability
All transport agreements/contract of carriage and other services entered into between you as the customer and EBD are governed by the National Freight Forwarders terms and conditions or EBD standard terms and conditions applicable in each country where the EBD office receiving the booking is based which are herein incorporated by reference to the transport agreement. These terms and conditions are available on request. Should such conditions not be adopted in the country where the booking is made, then the FIATA Model Rules for Freight Forwarding Services will apply. These are available on request.
EBD can at no time guarantee transit times or guarantee carriage as all offers by EBD are made subject to individual carrier’s transit time performance and availability of carrier’s capacity at any time.
EBD is not liable for losses arising from the unauthorized use by someone of the Customer's password, user ID or company ID, jointly or severally, if EBD has dispatched the information in accordance with these “DtD - DOOR TO DOOR LOGISTIC” user Terms or if EBD has observed due care and attention in its handling of the information. EBD is not liable for any error or delay caused by the Customer's computer, the Customer's software or communication equipment or for errors or delays outside EBD which can be attributed to the connection system required for the Customer to access “DtD - DOOR TO DOOR LOGISTIC”. EBD is not liable for any loss that could arise as a result of an order or other information not reaching EBD.
Compliance with law including export control
EBD could, as a result of statutory provisions, official directives, commercial terms or other regulations and agreements, be obliged to furnish information about the user's relationship with EBD, details of the user's registered information or information related to the use of “DtD - DOOR TO DOOR LOGISTIC”. The user is aware that EBD will process the information furnished by the user and information related to the use of “DtD - DOOR TO DOOR LOGISTIC” in conjunction with the fulfilment of this agreement as well as information related to this agreement, to the extent required to fulfil EBD’s legal obligations.
The user agrees to use the Site in strict compliance with all applicable laws, rulings and regulations and in a fashion that does not, in the sole judgment of EBD, negatively reflect up on the goodwill or reputation of EBD and you shall take no action which might cause EBD to be in breach of any UN, EU, US and local laws, rulings or regulations applicable to EBD.
The UN, EU, US and other local jurisdictions control the export of products and information. The user agrees to comply with all such applicable restrictions and not to export or re-export the content (including any software or the services) to countries or persons prohibited under the UN, EU, US or other local applicable export control laws or regulations. If the user accesses and downloads the content (including any software or the services) or information, the user represents that she/he is not in a country where such export is prohibited or is not a person or entity to which such export is prohibited. The user is solely responsible for compliance with the laws of her/his local jurisdiction and any other applicable laws regarding the import, export, or re-export of the content (including any software or the services).
Applicable Law
The Terms of use are subject to Thailand law. These Terms of use constitute the entire agreement between EBD and the user. It supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter, and prevails over any conflicting terms.
The Terms of use are established in several languages. In any case, the English language version of these Terms shall prevail over any other version.
In the event of any dispute arising out of the validity, interpretation and/or performance of the Terms of use, EBD and the user agree to meet to try and find an amicable solution to their dispute.
In the event the parties fail to reach an amicable solution, any dispute concerning the interpretation, validity, and/or performance of the Terms of use shall be submitted to the competent courts of Bangkok, including in the case of multiple defendants or introduction of a third party, for proceedings aiming to obtain urgency or protective measures, in summary proceedings or on application.
Credits
The Site was developed by: EBD
Images and illustrations: EBD
Technologies used PHP.
Privacy Policy
Any capitalized terms not defined herein will have the meaning ascribed to them in the Terms of use.
The user is informed that the personal data processed under the registration process are the object of a computerized processing under the responsibility of EBD, acting as data controller. In accordance with the Thai Regulation on the protection of personal data, EBD commits to take all the necessary measures to respect the user privacy and protect Personal Data communicated by the user in order to keep them confidential. The user Personal Data is contained behind secured networks and is only accessible by EBD employees and providers who have a need to know and who are required to keep the personal data confidential.
The user is informed that the provision of the first name, last name and e-mail address conditions the registration on the Site. Otherwise, the provision of the phone number, the name of the company and the country is optional, a defect of answer will not prevent the user from accessing the requested services proposed on the Site.
EBD processes the personal data for the following purposes. These purposes each relate to a lawful basis for processing, as required under applicable law. The purposes include:
Purposes & Legal bases
Allow the user to access some of the services proposed on the Site
This processing is necessary for the performance of the contract between You and EBD.
This processing may also be necessary for the purpose of the legitimate interests pursued by EBD to facilitate access to the Site content to present and inform its commercial offer to the user.
Manage, protect, enhance and optimize the Site experience
This processing is necessary for the purpose of the legitimate interests pursued by EBD. EBD considers that it has a legitimate interest in improving the services in order to preserve its business operations and grow its business.
Protect the Site and the user’s account from security incidents
This processing is necessary for the purpose of the legitimate interests pursued by EBD.
EBD considers that it has a legitimate interest in protecting its services in order to ensure the continuity of its business operations and maintain a good relationship with the user.
Send the user service-related messages, updates, security alerts and account notifications
This processing is necessary for the performance of the contract entered between You and EBD.
This processing may also be necessary for the purpose of the legitimate interests pursued by EBD.
EBD considers that it has a legitimate interest in updating the user on any incidents that may affect them in order to maintain a good relationship with the user.
EBD may also in certain situations have a legal obligation to provide the user with such information.
Send the user promotional notifications about our products and services, marketing communications and newsletter via the e-mail address communicated on the Site
This processing is necessary for the purpose of the legitimate interests pursued by EBD. EBD considers that it has a legitimate interest in ensuring that the user is kept up to date with information about its products and services, as this helps EBD to its business operations and grow its business.
However, where EBD is required by law to obtain the user’s consent before sending such information, EBD will rely upon such consent as our basis for processing.
The user is informed that the personal data will be communicated to EBD’ providers. The transfer and the storage of the user’s personal data shall occur in compliance with this Privacy Policy that is framed by contractual clauses that ensure sufficient level of protection of privacy and fundamental rights.
When the processing of the user’s personal data by EBD’ providers involve transfers to non-EEA countries that are not recognized by the European Commission as providing an adequate level of data protection according to EEA standards, EBD has put in place adequate measures, such as by ensuring that the recipient is bound by EU Standard Contractual Clauses, to protect the user’s personal data.
Please note that the personal data that the user may be led to communicate to EBD online are solely for use by persons authorized by EBD and in no event shall the data collected on the Site be sold to third parties.
The user is informed that EBD may disclose the user’s information, including the user’s personal data, to courts, governmental or law enforcement authorities or authorized third parties, if required or permitted by law.
This personal data will be kept for as long as needed or permitted in light of the purposes for which it was obtained and as outlined above. In particular, EBD will retain the user’s personal data for the length of time EBD has an ongoing relationship with the user, and notably as long as the user has an active account on the Site. EBD may also retain the user’s personal data for longer periods if EBD is required to by law or if this is advisable in light of EBD legal position (such as in regard of the enforcement of the Terms of Use, applicable statutes of limitations, litigation or regulatory investigations). In addition, EBD will retain the user’s personal data for 3 years from the end of the relationship with the user or from the last contact from the user in accordance with the regulations in force concerning prospect activities.
The user undertakes to communicate accurate information. Each user is fully responsible for her/his login data concerning her/him. Unless proved otherwise, any connection to the Site or transmission of personal data made from the login information of the user, will be deemed to have been made by the latter.
In accordance with applicable data protection laws, the user is entitled to request access, rectification and/or erasure of personal data concerning her/him, as well as the right to request that EBD restricts the processing of her/his personal data. Each user is entitled to request the provision of her/his personal data to them or to a third party in machine readable format. Please note that, where EBD relies on consent for the use of the user’s personal data. The user can withdraw at any time her/his consent by sending a request to EBD. The user has the right to give EBD directives relating to the use of her/his personal data after your death.
The user finally has the right to object at any time to the processing of his/her personal data where EBD processes his/her personal data on the basis of the legitimate interests pursued by EBD or for direct marketing purposes.
Users may exercise their rights by sending a request at the following address: dpo@EBD.com.
Please note that EBD may ask the user to verify her/his identity before taking any further action regarding the user’s request. EBD also reserves the right to charge a fee where permitted by law, for instance if the user’s request is manifestly unfounded or excessive.
Cookie Policy
Cookies are text files deposited on the users' computer or mobile device whenever they visit the Site. They are stored by their browser. Cookies contain information about the users' use (including IP address) of the Site but do not identify them personally. The browser returns these cookies to the Site when the user revisits the Site, so that the browser can recognize the computer or mobile device of the user and personalize and facilitate the navigation on the Site. Cookies can only be read and/or modified by their issuer.
- Cookies used by EBD (hereinafter referred to as "Cookies"):
When the user connects to the Site, EBD may, subject to the choice of the user, install various Cookies on the user's terminal so that it is able to recognize the user's browser for the duration of the validity of the Cookie concerned. EBD uses Cookies to personalize the user’s online experience.
EBD issues Cookies to:
- Ensure security of the Site;
- Enable and facilitate user navigation;
- Enhance Site services;
- Measure the audience on the Site;
User can delete advertising and traffic measurement Cookies: this type of Cookies is not necessary to use the Site.
Cookies used by EBD on the Site are listed below:
Traffic measurement Cookies:
Google analytics: Google analytics uses cookies to measure and analyze traffic on the Website. EBD use Google analytics to better understand how users use the Site.
Google Tag Manager: EBD uses Google Tag Manager to better understand user's experience to personalize the services on Site.
These Cookies are used by EBD to improve the Site and facilitate the use of the Website.
Google also uses cookies for its own purposes.
For additional information on how Google uses cookies and how to opt-out, please visit its Privacy Policy at https://policies.google.com/privacy
Configuration of cookies stored on a terminal
Any configuration that the user may undertake is likely to modify user’s Internet browsing and conditions of access to certain services requiring the use of cookies. The user, at any time, may choose to express and modify its wishes with regard to cookies, by the means described below.
For http cookies, it is possible to configure the browser software in such a way that the Cookies are saved on the terminal or, on the contrary, rejected either systematically or according to their issuer. The user may also configure the browser software in such a way that the acceptance or refusal of Cookies is proposed from time to time, before a cookie is likely to be saved on the terminal. If the user refuses to save a Cookie, or deletes those that are saved there, the user may not benefit from a certain number of functionalities that are nevertheless necessary to browse the Site.
The configuration of cookies is different depending on the internet browser. In order to know how to configure the Cookies in their browser, users must go to the "help" menu of their browser to find out how to modify their wishes with regard to Cookies. If they have accepted to save cookies on their terminal, they will be stored temporarily in a dedicated space on their terminal, for a maximum of 13 months.
Applicable Law
The Privacy Policy is subject to Thailand law. This Privacy Policy constitutes the entire agreement between EBD and the user. It supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter, and prevails over any conflicting terms.
The Privacy Policy is established in several languages. In any case, the English language version of this Privacy Policy shall prevail over any other version.
In the event of any dispute arising out of the validity, interpretation and/or performance of the Privacy Policy, EBD and the user agree to meet to try and find an amicable solution to their dispute.
In the event the parties fail to reach an amicable solution, any dispute concerning the interpretation, validity, and/or performance of the Privacy Policy shall be submitted to the competent courts of Paris, including in the case of multiple defendants or introduction of a third party, for proceedings aiming to obtain urgency or protective measures, in summary proceedings or on application.
